Was your student loan originated or serviced by Navient or Sallie Mae?

The Mississippi Center for Justice is investigating possible unfair and deceptive conduct in the origination and servicing of student loans. We would like to speak to individuals with student loans that were originated or serviced by Sallie Mae or Navient who may have experienced the following:

  • Navient or Sallie Mae steered you toward forbearance instead of income-driven repayment plans for your student loan, or;
  • Navient or Sallie Mae misallocated loan payments on your student loan; or
  • Navient or Sallie Mae provided incorrect or false information regarding the status of your student loan; or
  • Navient or Sallie Mae provided unclear information about how and when to re-enroll in income-driven repayment plans for your student loan.

If you experienced any of these issues or other problems with your student loans from Navient or Sallie Mae, please complete this brief survey and we will follow up with you about your experience.

Thank you for your submission. A staff member from the Mississippi Center for Justice will be in contact with you soon.